Returns & Exchanges
Thank-you for shopping at Skrubs! We think you are awesome.
If you are not entirely satisfied with your purchase, we are here to help:
Returns Policy:
For full price items, you have 14 days to return an item from the day you received it. To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it. Your item must be in the original packaging and all tags attached.
You can easily return your product for store credit, a different product or a refund to the original payment method.
How to send your return:
- Please email details of your intent to return to: hello@skrubs.com.au
- Once we receive your item, our fulfilment team will inspect it and notify you that we have received your returned item. We will then refund your purchase cost to the original payment method.
The important stuff:
- Return postage is fully at the buyers expense. We highly recommend you return the items with paid tracked postage as it remains the responsibility of the buyer until it is returned to Skrubs.
- Sale items are final and unable to be returned or exchanged. Please choose very carefully.
- Exchange products must be of equal or lesser value.